CO-44Contractual ObligationPayment Adjustment
CO-44 Denial Code: Prompt-pay discount
The payer applied a prompt-payment discount per your contract — a negotiated reduction in exchange for fast payment, not an error.
Why CO-44 happens
- ●Contract includes a prompt-pay discount clause
- ●Payer applied the discount to a claim paid inside the discount window
How to fix a CO-44 denial
- 1
Verify the discount percentage matches the contract; post as a contractual adjustment
- 2
Dispute with the payer if the contract has no such clause
How to prevent it
Track prompt-pay terms during contracting and validate them in payment posting.
Drowning in CO-44 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.