OakClaim

ZCB BCBS Prefix

Member IDs beginning with ZCB belong to BCBS Costa Rica.

Alpha prefix
ZCB
Home plan
BCBS Costa Rica
BlueCard eligibility
1-800-676-BLUE (2583)

Billing a patient with a ZCB member ID

  1. 1

    Verify eligibility through BCBS Costa Rica or the BlueCard eligibility line before the visit — coverage and benefits are governed by the member's home plan.

  2. 2

    Submit the claim to your local Blue plan, which routes it to BCBS Costa Rica through the BlueCard® program. Include the full member ID with the ZCB prefix exactly as printed on the card.

  3. 3

    Track timely filing against the home plan's rules — BCBS filing limits vary by plan and contract, so check our timely filing limits directory and confirm the window that applies to your participation status.

  4. 4

    If the claim denies for eligibility or wrong payer, re-verify the prefix — members change plans often and old cards stay in circulation.

Prefix assignments change without notice. Always confirm with the payer or the member's current ID card before filing.

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