OakClaim
CO-280Contractual ObligationPlan Routing

CO-280 Denial Code: Medical plan received it — belongs to pharmacy

The medical plan received a claim belonging to the pharmacy benefit — resubmit to the pharmacy plan.

Why CO-280 happens

  • Self-administered or retail-drug items billed medically

How to fix a CO-280 denial

  1. 1

    Route through the pharmacy benefit (NCPDP) or the patient's PBM

How to prevent it

Know medical-vs-pharmacy benefit routing for drugs you furnish.

Drowning in CO-280 denials?

OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.

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