CO-287Contractual ObligationAuthorization
CO-287 Denial Code: Referral exceeded
Services exceeded what the referral authorized — more visits or broader scope than referred.
Why CO-287 happens
- ●Visit count beyond the referral's limit
- ●Services outside the referral's specialty scope
How to fix a CO-287 denial
- 1
Obtain an extended/updated referral; appeal for continuity-of-care where mid-treatment
How to prevent it
Track referral visit counts in scheduling and alert before exhaustion.
Drowning in CO-287 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.