OakClaim
CO-303Contractual ObligationPatient Responsibility

CO-303 Denial Code: QMB — prior payer's cost-sharing not billable

Qualified Medicare Beneficiary protection: Medicare cost-sharing for QMB patients can't be collected from the patient; Medicaid rules govern what (little) is payable.

Why CO-303 happens

  • Deductible/coinsurance billed toward a QMB-protected patient

How to fix a CO-303 denial

  1. 1

    Bill the state Medicaid program per its crossover rules; write off the rest

  2. 2

    Refund any amounts collected from the patient — QMB billing violations carry penalties

How to prevent it

Flag QMB status from eligibility responses and suppress patient statements automatically.

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