OakClaim
CO-35Contractual ObligationEligibility

CO-35 Denial Code: Lifetime benefit maximum reached

The patient's lifetime benefit maximum has been reached for this service/benefit category.

Why CO-35 happens

  • Lifetime cap on a specific benefit category exhausted

How to fix a CO-35 denial

  1. 1

    Verify remaining lifetime benefits with the payer

  2. 2

    Discuss alternative coverage or self-pay with the patient

How to prevent it

Track lifetime-capped benefits before rendering service.

Drowning in CO-35 denials?

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