OakClaim
CO-9Contractual ObligationCoding

CO-9 Denial Code: Diagnosis inconsistent with patient's age

The diagnosis is inconsistent with the patient's age.

Why CO-9 happens

  • Age-specific ICD-10 code (newborn, pediatric, adult) mismatched to DOB
  • Wrong DOB in the system

How to fix a CO-9 denial

  1. 1

    Verify DOB and the ICD-10 age parameters

  2. 2

    Correct and resubmit

How to prevent it

ICD-10 age edits in claim scrubbing.

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