OakClaim
CO-B7Contractual ObligationProvider Enrollment

CO-B7 Denial Code: Provider not certified/eligible for this service

This provider was not certified or eligible to be paid for this procedure/service on this date of service.

Why CO-B7 happens

  • Provider not credentialed/enrolled with the payer on the DOS
  • Credentialing lapsed or effective date after the DOS
  • Service outside the provider's certified specialty

How to fix a CO-B7 denial

  1. 1

    Check the provider's effective enrollment dates with the payer

  2. 2

    If enrolled, appeal with the approval letter

  3. 3

    If pending, hold claims until the effective date or request retro-enrollment

How to prevent it

Track credentialing status and payer effective dates; hold claims for uncredentialed providers.

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