OakClaim
CO-P2Contractual ObligationWorkers' Comp & Auto

CO-P2 Denial Code: Not work-related — WC not liable

The workers' comp carrier determined the injury/illness isn't work-related — WC won't pay.

Why CO-P2 happens

  • Compensability denied by the WC carrier
  • Non-work condition billed to WC by intake error

How to fix a CO-P2 denial

  1. 1

    Bill the patient's health plan with the WC denial attached — health plans require it

  2. 2

    The patient may dispute compensability through the WC system; track the outcome

How to prevent it

Get the claim number and compensability status before treating 'work injury' walk-ins as WC.

Drowning in CO-P2 denials?

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