OakClaim

Cigna Payer ID

Payer IDs can differ between clearinghouses (Availity, Waystar, Office Ally, Trizetto, etc.) and by product line. Confirm this ID against your clearinghouse's payer list before submitting.

Routing notes for billers

62308 is Cigna's primary medical payer ID. Behavioral health (Evernorth) and dental products route separately on most clearinghouses — check your payer list for the product-specific entry.

If claims to this payer go missing

Misrouted claims surface as CO-109 denials or remark N418 — and meanwhile the filing clock keeps running. Keep your clearinghouse acceptance reports as proof of original submission; they usually restart the clock on appeal.

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Other National Commercial payer IDs