MA36MA-series (Medicare alerts & claim-level)Missing Information
MA36: Patient name missing or invalid
The patient name is missing, incomplete, or doesn't match enrollment records — hyphenated and two-part surnames are frequent culprits.
Commonly appears with these denial codes
The denial code gives the category; MA36 pinpoints the specific problem. Read them together before touching the claim.
What to do about it
Enter the name exactly as it appears on the member ID card (not the intake form) and resubmit.
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