N179N-series (general use)Documentation & Medical Necessity
N179: Information requested from the member
The payer asked the patient (not you) for information — accident details, other-coverage questionnaires, student status — and is pending the claim on it.
Commonly appears with these denial codes
CO-227PR-227
The denial code gives the category; N179 pinpoints the specific problem. Read them together before touching the claim.
What to do about it
Tell the patient to respond immediately — claims pend then deny when members ignore these letters. Follow up in 2–3 weeks; the claim reprocesses once the payer hears back.
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