N382N-series (general use)Missing Information
N382: Patient identifier missing or invalid
The patient/member identifier is missing or doesn't match the payer's records — the generic sibling of MA27 seen across commercial payers.
Commonly appears with these denial codes
CO-16CO-31
The denial code gives the category; N382 pinpoints the specific problem. Read them together before touching the claim.
What to do about it
Re-verify eligibility, correct the member ID (including alpha prefixes on BCBS cards), and resubmit.
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