CO-103Contractual ObligationPayment Adjustment
CO-103 Denial Code: Provider promotional discount
Reflects a discount you offered (senior, cash, promotional) that the payer is acknowledging on the remit.
Why CO-103 happens
- ●Practice-initiated discount reported on the claim
How to fix a CO-103 denial
- 1
Post as intended; ensure discounts comply with payer contracts and anti-kickback rules
How to prevent it
Get compliance review on any standing discount programs for insured patients.
Drowning in CO-103 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.