CO-147Contractual ObligationContractual
CO-147 Denial Code: Provider negotiated rate expired / not on file
The payer has no current contracted rate for you — your contract or fee schedule lapsed, or the payer's provider file is broken.
Why CO-147 happens
- ●Contract renewal lapsed without a new fee schedule loaded
- ●Payer merged/migrated systems and dropped your rates
- ●New service location or TIN not linked to the contract
How to fix a CO-147 denial
- 1
Contact provider relations with your contract; demand reprocessing at contracted rates
- 2
Escalate in writing — this payer-side failure often affects every claim in the period
How to prevent it
Calendar contract renewal dates 120 days out and verify rate loads after any payer system migration.
Drowning in CO-147 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.