CO-148Contractual ObligationDocumentation
CO-148 Denial Code: Information from another provider missing
The payer needs records from a different provider (referring physician, facility, prior treating provider) and didn't get them.
Why CO-148 happens
- ●Payer requested records from the ordering/referring provider who didn't respond
- ●Coordination between facility and professional claims incomplete
How to fix a CO-148 denial
- 1
Identify the provider from the paired remark code; coordinate getting their documentation to the payer
- 2
Follow up — your payment is hostage to their paperwork
How to prevent it
For services dependent on outside orders, collect supporting documentation at intake.
Drowning in CO-148 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.