CO-202Contractual ObligationContractual
CO-202 Denial Code: Personal comfort / convenience services
Non-covered comfort items — private-duty extras, amenities, convenience upgrades.
Why CO-202 happens
- ●Comfort/convenience charges billed to the plan
How to fix a CO-202 denial
- 1
Bill the patient per your disclosed amenity pricing (with prior notice)
How to prevent it
Collect for amenities at point of service with clear patient agreements.
Drowning in CO-202 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.