CO-281Contractual ObligationPayment Adjustment
CO-281 Denial Code: Deductible waived per contract
The deductible was waived under a contractual agreement — informational; the patient owes less.
Why CO-281 happens
- ●Contract or program terms waiving deductible for this service class
How to fix a CO-281 denial
- 1
Do not bill the patient the waived deductible; post per remit
How to prevent it
Reflect waiver terms in patient estimates.
Drowning in CO-281 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.