OakClaim
CO-295Contractual ObligationPayment Adjustment

CO-295 Denial Code: Pharmacy DIR fee

Direct/Indirect Remuneration fee assessed on pharmacy claims — the post-adjudication fee pharmacies know too well.

Why CO-295 happens

  • PBM DIR/performance fee applied

How to fix a CO-295 denial

  1. 1

    Reconcile DIR against contract terms; dispute miscalculations through the PBM process

How to prevent it

Model DIR exposure per contract; recent rules move DIR to point-of-sale.

Drowning in CO-295 denials?

OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.

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