CO-297Contractual ObligationPlan Routing
CO-297 Denial Code: Medical plan received it — belongs to vision
The medical plan received a claim that belongs to the vision plan — resubmit there.
Why CO-297 happens
- ●Routine vision services billed to medical benefits
How to fix a CO-297 denial
- 1
Rebill the vision plan; keep medical claims for medical eye care (disease, injury)
How to prevent it
Split routine-vision vs medical-eye billing paths.
Drowning in CO-297 denials?
OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.