OakClaim
CO-304Contractual ObligationPlan Routing

CO-304 Denial Code: Medical plan received it — belongs to hearing plan

Submit these services to the patient's hearing plan — hearing benefits are carved out.

Why CO-304 happens

  • Hearing services billed to medical with a hearing carve-out

How to fix a CO-304 denial

  1. 1

    Rebill the hearing-benefit administrator

How to prevent it

Verify hearing carve-outs before billing audiology services.

Drowning in CO-304 denials?

OakClaim works every denial within 48 hours and builds prevention rules so they stop recurring.

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