OakClaim
CO-91Contractual ObligationPayment Adjustment

CO-91 Denial Code: Dispensing fee adjustment

Pharmacy-only adjustment to the dispensing fee component of a drug claim.

Why CO-91 happens

  • Billed dispensing fee differs from the contracted fee

How to fix a CO-91 denial

  1. 1

    Verify contract dispensing fee; post or dispute accordingly

How to prevent it

Load contracted dispensing fees into the pharmacy system.

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