OakClaim
CO-B15Contractual ObligationCoding

CO-B15 Denial Code: Required qualifying service not received

This service requires that a qualifying service/procedure be received and covered, and it was not identified on this claim.

Why CO-B15 happens

  • Add-on code billed without its primary procedure
  • Qualifying service billed on a separate claim or by another provider

How to fix a CO-B15 denial

  1. 1

    Bill the add-on code on the same claim as its primary code

  2. 2

    Resubmit with a corrected claim linking the qualifying service

How to prevent it

Edit for add-on code/primary code pairing in claim scrubbing.

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