OakClaim
PR-204Patient ResponsibilityPatient Responsibility

PR-204 Denial Code: Not covered under benefit plan (patient liability)

Service not covered under the patient's current benefit plan; responsibility assigned to the patient.

Why PR-204 happens

  • Plan exclusion where the patient accepted financial responsibility
  • Non-covered elective service

How to fix a PR-204 denial

  1. 1

    Confirm exclusion and any signed financial waiver

  2. 2

    Bill the patient with clear explanation

How to prevent it

Use financial waivers/ABN-equivalents for likely non-covered services.

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