OakClaim
PR-238Patient ResponsibilityEligibility

PR-238 Denial Code: Reduction for ineligible coverage period

The claim spans eligible and ineligible coverage periods — this is the reduction for the ineligible slice, shifted to the patient.

Why PR-238 happens

  • Stay/service series straddling a coverage termination or lapse

How to fix a PR-238 denial

  1. 1

    Verify the coverage boundary dates; bill the patient for the ineligible portion

How to prevent it

Re-verify eligibility during long episodes, not just at the start.

Drowning in PR-238 denials?

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