OakClaim
CO-250Contractual ObligationDocumentation

CO-250 Denial Code: Wrong attachment received

Documentation arrived but it was the wrong document — the expected attachment is still missing.

Why CO-250 happens

  • Wrong patient's records or wrong date-of-service documentation sent
  • Partial record sent where a specific report was requested

How to fix a CO-250 denial

  1. 1

    Identify exactly what was expected (remark code / call), send the correct document referencing the claim

How to prevent it

Match documentation requests to specific documents before sending, not 'send the chart'.

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